Options for Charing HP Spectre x360 Model 13-4193x?

[AML41190]

Hello!

I have a HP Spectre x360 Model 13-4193x.  Recently the battery stopped being recognized.  I am planning to purchase a second charger - but is there any other way to charge this model?  Unfortunately there is no usb c kind of charger in this model.

Thanks for any insight or direction!

-Angela

[WAWood]

@AML41190 

If you're asking is there any other way to power the laptop without using the charger connected to the charging port, then you already have your answer -- no.

What you describe could be the battery not charging or not holding a charge and/or the charger not working.

Here are some troubleshooting steps you can try:
http://support.hp.com/in-en/document/c00259897
http://support.hp.com/us-en/document/c03325217
http://support.hp.com/us-en/document/c00363266?jumpid=reg_r1002_usen_c-001_title_r0006

If those confirm the battery is not charging or not holding a charge, you would need to replace it.

If those confirm the charger is not working, you would need to replace that.

If both the battery and charger check out OK, then it's an internal problem with the circuitry in the laptop, and unless the laptop is still under warranty, it's likely to cost more to fix that than to replace the laptop, outright.

Good Luck