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Renner_maggy Student
Student
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Message 1 of 2
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HP Recommended

Original Laptop

Hp core i3

I am Renner Margaret from Nigeria. How will i find out if my system is an original one and not a refurbished one. I just got it 3 weeks ago, its acting up. Thank you

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Distinguished Professor
Distinguished Professor
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Message 2 of 2
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HP Recommended

Original Laptop

Hi

Try and ID it and then register it with HP.

It could be one of these...   HP ProBook 650 G4 Hex Core Notebook PC

https://support.hp.com/us-en/product/hp-probook-650-g4-hex-core-notebook-pc/28721388/document/c00033...

 


Make, Model and OS please.
SKU: if possible by this method
WinKey + R and type
msinfo32
Read Line 9
System SKU: N6K07EA#ABU

Please do not post Serial Numbers.

 

But if you try here with your serial number   https://support.hp.com/us-en

 

If in doubt please ask.

Little Boy Blue, come blow your horn.


Lil_Boy_Blue
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