Post new question
Question
Reply
 
Honor Student
Posts: 2
Member Since: ‎06-30-2014
Message 1 of 6 (11,778 Views)
Accepted Solution

PCI Simple Communications Controller

I just rebuilt my HP ENVY 15-j145tx Notebook PC to Windows 8.1 Professional but under other Devices, I am having two problems. One is a 'PCI Simple COmmunications Controller' in error with the following descriptions:

 

Location: PCI bus 0, device 22, function 0

 

Device PCI\VEN_8086&DEV_8C3A&SUBSYS_1963103C&REV_04\3&11583659&0&B0 was configured.

Driver Name: null
Class Guid: {00000000-0000-0000-0000-000000000000}
Driver Date:
Driver Version:
Driver Provider:
Driver Section:
Driver Rank: 0x0
Matching Device Id:
Outranked Drivers:
Device Updated: false

 

And secondly it is showing one 'unknown device' under Other devices. Although I have checked the entire HP driver site dedicated for this laptop but I can't figure out what device drivers to install in order to resolve these issue.

 

Any help would be greatly appreciated.

 

Thank you!

Reply
0 Kudos
Provost
Posts: 87,378
Member Since: ‎07-13-2010
Message 2 of 6 (11,738 Views)

Re: PCI Simple Communications Controller

Honor Student
Posts: 2
Member Since: ‎06-30-2014
Message 3 of 6 (11,703 Views)

Re: PCI Simple Communications Controller

Many Thanks dear, problem solved. regards

Provost
Posts: 87,378
Member Since: ‎07-13-2010
Message 4 of 6 (11,651 Views)

Re: PCI Simple Communications Controller

You're very welcome.

Tutor
Posts: 11
Member Since: ‎04-25-2015
Message 5 of 6 (4,235 Views)

Re: PCI Simple Communications Controller

those links dont work anymore - can you tell me which drivers you were referring to?

 

im having the same 2 issues with an

 

HP ENVY 15t-j100 Quad Edition CTO Notebook PC (ENERGY STAR)

Provost
Posts: 87,378
Member Since: ‎07-13-2010
Message 6 of 6 (4,184 Views)

Re: PCI Simple Communications Controller

Hi:

 

This was for the PCI Simple Comms Controller...

 

This package provides the Intel Management Engine Interface (MEI)Driver for the supported notebook models and operating systems. TheIntel Management Engine Interface enables communication between thehost operating system and the Intel Management Engine firmware.

 

File name: sp63410.exe

 

The unknown device probably needs this driver...

 

This package provides HP 3D DriveGuard Software (HP ProtectSmart Hard Drive Protection) for supported notebook models that are running a supported operating system. HP 3D DriveGuard Software protects the hard drive by parking the heads if the notebook is accidentally dropped, or is abruptly impacted by another object.

 

File name: sp71811.exe

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation