-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Password lost for HP Pavillion X360 Convertible PC model 11-...

Create an account on the HP Community to personalize your profile and ask a question
05-05-2024 04:16 AM
I saw a topic here solved by DavidPK (level18) on the same laptop. I have this laptop too and got the same situation, used a regular password but forgot that I changed it a year ago and this laptop is not much used, as I wanted to reuse it... I can't get in anymore because I can't remember my password... DavidPK set to enter the code 39090968 but that did not work...Did I do it wrong ? can anyone help ?
Also does anyone know if it is possible to upgrade fixed ram and or SSD in this laptop ?
So again ... it is a : HP Pavillion X360 Convertible PC model 11-u051nb
Hope anyone or DAVIDPK can help me out
Thanks
05-05-2024 11:07 AM
That post you read was from YEARS ago and we no longer provide assistance in bypassing passwords.
You should have written it down -- as we have no way of accessing or recovering it, nor do you -- NOW.
I wish we could help you -- but we're not allowed to, since we have no way from here to verify ownership of any computer.
Therefore, according to the Community's Rules of Participation:
4d. No posts shall include instructions/directions intended to bypass or subvert security mechanisms such as lock screens, BitLockers, BIOS lock, passwords, fingerprint/biometry scanners, PINs nor any other safety measures.
To get help resetting the password on your product, you have to Contact HP support in your region using the following link:
https://www.hp.com/us-en/contact-hp/ww-contact-us.html
I am a volunteer and I do not work for, nor represent, HP