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‎02-09-2025 07:11 AM

HP Recommended

Hello, I’ve got a Pavilion 650 laptop. My issue is when starting up it lets you in with no problems. Go to open a site there are several windows open and no pointer. The windows will not close at all. ??? Please 

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1 REPLY 1

‎02-11-2025 12:05 PM

HP Recommended

Hi @Dogdad58,

 

Welcome to the HP Support Community! We're stoked to have you on board! 

 

I am unable to find your product details, please share the complete product details and explain the issue in brief more further assistance.

 

To help us get started on resolving your issue, could you please share your HP unit's serial number or product number with us via private message? 

 

Need help finding your product number? We've got you covered! Check out this handy guide:  

https://support.hp.com/in-en/document/ish_2039298-1862169-16 

 

To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile name. 

 

We're looking forward to helping you get back up and running! 

 

Regards, 

Vince_0406

I am an HP Employee.
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