Pavilion gaming 17 - force full factory reset without HP Recovery manager

[Guido_S]

After rebooting pressing F11, clicking on Troubleshooting, the HP Recovery manager is not available.

Is there any other way to force the factory reset available on the laptop?

thanks

[Paul_Tikkanen · Accepted solution]

Hi:

What is the product number of your notebook?

You may be able to use the HP cloud recovery tool if your notebook is supported.

You make a bootable USB recovery drive, which is the equivalent to a factory reset.

Here is an info link for how to use that utility...

https://support.hp.com/it-it/document/c06178670

You can use the link below to see if your notebook is supported...

http://support.hp.cloud-recovery.s3-website-us-west-1.amazonaws.com/

[Guido_S]

Hi, many thanks for the replay.

Actually I see I have also another problem: windows is not starting.

I see a way to recover the boot sector using diskpart, but listing the partitions of the disk where there is the operating system, I have the following:

Partition1 - Recovery - 450 Mb - 1024 Kb offset

Partition2 - System - 100 Mb - 451 Mb

Partition3 - Riserved - 128 Mb - 551 Mb

Partition4 - Primary - 237 Gb - 679 Mb

Is it correct that Partition 2 is the one where i need to recreate the boot for Windows?

thanks

[Paul_Tikkanen]

You're very welcome.

Unfortunately, that I do not know.

It appears your entire Windows partition is missing.

Partition 2 - System is part of the windows partition, but it is too small.

Windows creates that partition during the initial installation.