10-16-2019 06:12 AM
So i got this laptop as a temperary replacement while my own laptop is being repairded. So now i have started it up started filling in my info and came to the page were i had to make a pincode. So i made the pincode and pressed enter. Its now softlocked on the screen saying making pincode for the last hour. I really need this laptop for school does anybody have any clue on how to fix it. I tried pressing key combinations tried turning it off. Pls help
10-18-2019 12:06 PM
May I know from where did you get the replacement Notebook?
Have you tried restarting the Notebook? If the issue persists please perform a Reset
You can follow the instructions in this Link:: https://support.hp.com/in-en/document/c04742289
Keep me posted 😊
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