Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
Flag Post
HP Recommended

Pavilion new pincode softlock

Microsoft Windows 10 (64-bit)

So i got this laptop as a temperary replacement while my own laptop is being repairded. So now i have started it up started filling in my info and came to the page were i had to make a pincode. So i made the pincode and pressed enter. Its now softlocked on the screen saying making pincode for the last hour. I really need this laptop for school does anybody have any clue on how to fix it. I tried pressing key combinations tried turning it off. Pls help

HP Support Agent
HP Support Agent
11,307 11,287 762 748
Message 2 of 2
Flag Post
HP Recommended

Pavilion new pincode softlock



May I know from where did you get the replacement Notebook?


Have you tried restarting the Notebook? If the issue persists please perform a Reset


You can follow the instructions in this Link::


Keep me posted 😊


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

I Am An HP Employee

0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation