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‎12-08-2020 04:40 PM

HP Recommended
Product: Pavilion x360 convertable 15-br052od
Operating System: Microsoft Windows 10 (64-bit)

Pavilion x360 convertable 15-br052od has black screen with error " Boot Device not found. Please install operating system on your Hard Disk <3F0> " ran F2 diagnostics and hard drive test says "No hard drive installed. Please check that the power and data cables are properly connected". I re-seated the hdd and no change. This occurred after windows 10 updates (i assume!) Would like to recover what i can off of the hard drive before replacing. Any advice on HOW to accomplish backup of data on the drive currently? I have never seen a hard drive that connects to the motherboard with a ribbon cable! Thanks, Kate

2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎12-08-2020 05:28 PM

HP Recommended

Hi:

 

The only suggestion I can offer would be to remove the SATA hard drive, purchase a SATA to USB cable, plug one end into to the drive and the other end into a working PC's USB port and see if you can read/copy the files you want to save onto the PC.

 

Something like this...

 

Amazon.com: USB 3.0 SATA III Hard Drive Adapter Cable, SATA to USB Adapter Cable for 2.5 inch SSD & ...

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4 REPLIES 4

‎12-08-2020 05:28 PM

HP Recommended

Hi:

 

The only suggestion I can offer would be to remove the SATA hard drive, purchase a SATA to USB cable, plug one end into to the drive and the other end into a working PC's USB port and see if you can read/copy the files you want to save onto the PC.

 

Something like this...

 

Amazon.com: USB 3.0 SATA III Hard Drive Adapter Cable, SATA to USB Adapter Cable for 2.5 inch SSD & ...

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‎12-08-2020 06:14 PM - edited ‎12-08-2020 06:17 PM

HP Recommended

Thank you for responding! I already have the HDD out and have a docking station for IDE/SATA drives to USB, however! I Cannot get the 'adapter' for this laptop on this hard drive off to expose the sata connections! LOL 

Suggestions so I don't break the adapter and can reuse it? 

 

 

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‎12-08-2020 06:43 PM

HP Recommended

GOT the adapter off! 

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‎12-08-2020 07:33 PM

HP Recommended

You're very welcome.

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