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10-22-2018 02:24 PM - edited 10-22-2018 02:31 PM
I have recovered my Laptop that was stolen, only 1 day. It is asking me to put in a Power on Password. The error code it gave me is 54797984. Can anyone please help
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Accepted Solutions
10-22-2018 03:27 PM
In that case, I would guess that your halt code is prefixed with a 'i' - if that's correct:
Enter 63506721
Regards,
DP-K
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Windows Insider MVP
10-22-2018 02:43 PM
Reboot and enter 41695300
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
10-22-2018 03:27 PM
In that case, I would guess that your halt code is prefixed with a 'i' - if that's correct:
Enter 63506721
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
10-22-2018 04:15 PM
Thank you so much
@DavidPK wrote:
In that case, I would guess that your halt code is prefixed with a 'i' - if that's correct:
Enter 63506721
Regards,
DP-K
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