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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Presario CQ57: Admin or power on password Help!
Create an account on the HP Community to personalize your profile and ask a question
06-17-2017 08:23 AM
Hello there,
Please I turned on my computer and it asked for an Admin password which I didn't use anytime before,
after I entered wrong password it now says SYSTEM DISABLED [ 77164154 ]
what should I do now? I need to access my computer ASAP Please!
Solved! Go to Solution.
Accepted Solutions
06-17-2017 08:33 AM - edited 06-17-2017 08:33 AM
Hi,
Reboot and enter 68842190
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
06-17-2017 08:33 AM - edited 06-17-2017 08:33 AM
Hi,
Reboot and enter 68842190
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
06-17-2017 08:58 AM
You're welcome
All the best,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
06-19-2017 05:52 AM
Enter 70539916
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
06-20-2017 03:43 AM
There is a general policy on the Forum not to provide methods to bypass Windows log-on passwords, however a local computer shop would be able to do this for you.
Another option, if all your personal data etc is backed-up, would be to reset the notebook to its 'Factory Condition' and then set it up from the beginning – if you don’t have your Recovery Media, the notebook will have shipped with a Recovery Partition which can be accessed at boot - ie shutdown the notebook, then start tapping away at f11 as soon as you power on.
A full guide on this can be found on the following link.
http://support.hp.com/us-en/document/c00006110#!&AbT1%3Fjumpid=hpr_r1002_usen_link1
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
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