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‎09-20-2022 03:31 AM - last edited on ‎09-20-2022 06:06 AM by Retired

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Hello! Exactly which driver I need for install Windows 10?  I am so tired to test all driver....

 

Serial: [Personal Information Removed]

Product: F4C36EA

Model: 15-ba001no

 

 

Category:
13 REPLIES 13

‎09-20-2022 05:36 PM

HP Recommended

Hello @Ayhan4 

Sorry to hear that you are having problems ... I would like to help you.

Do you want to install ...

(1) Clean Windows Setup ?

or

(2) HP Cloud Recovery Windows Setup ?

 

Kind regards

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‎09-21-2022 02:00 AM - edited ‎09-21-2022 02:34 AM

HP Recommended

I changed ssd harddisk and try to install the clean windows setup. I found all drivers on hp website but I don`t know which drive I must install on usb..drivers.png

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‎09-21-2022 02:43 AM

HP Recommended

Hello @Ayhan4 

 

Please tell me the full product number (p/n): F4C36EA#???

 

Kind regards

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‎09-21-2022 02:56 AM

HP Recommended

Product nummer: F4C36EA#UUW

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‎09-21-2022 03:09 AM

HP Recommended

Hello @Ayhan4 

 

(1) Backup <all> personal data (documents/pictures/videos etc...) to external <USB hard drive>

 

(2) Please reinstall your operating system !

You need to prepare bootable <USB flash drive>

 

HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10

https://support.hp.com/us-en/document/ish_4511095-4511141-16

( --->>> All Software and drivers from HP are included <<<--- )

 

Information: Your product number is supported: F4C36EA#UUW

ub6424_1-1663751342489.png

 

(3) Please report your results

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‎09-21-2022 01:01 PM

HP Recommended

Hello!

 

This program don´t help me 😞 It´s still problem with drivers.

 

adc51f34-44ba-4784-aa35-2e0585e18450.pngimagesdriver.png

 

I must have drivers in usb before I start to istall Windows..

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‎09-22-2022 01:29 AM

HP Recommended

Hello @Ayhan4 

 

HP Cloud should work by default. Did you replaced the SSD drive ?

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‎09-22-2022 01:55 AM - edited ‎09-22-2022 01:56 AM

HP Recommended

Yes. I replaced a new SSD harddisk.

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‎09-22-2022 02:00 AM

HP Recommended

Hello @Ayhan4 

 

@Ayhan4 wrote:

Yes. I replaced a new SSD harddisk.

I had already guessed that ...

 

Please provide more details of SSD drive:

- Manufacturer

- Model

- Specification

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