This is my son's laptop. He has only had it 4 months. It keeps stalling if he uses Zoom or is gaming (basic kids games like Roblox) and he is having problems with some of the functions. Our internet speed is not the issue as all our other devices work well. I'm not sure if something has gone wrong with it (he didn't complain about this happening initially) or whether the OS is just not up to the job. Any advice gratefully received
HPSA will automatically search for all the latest drivers for your Notebook
Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.
Click Check for updates and messages to scan for new updates.
Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.
Click the update name for a description, version number, and file size.
Select the box next to any updates you want to install, and then click Download and install.
Also ensure Windows is up to date.
Select the Start button, and then go to Settings > Update & security > Windows Update , and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available
Keep me posted how it goes
Thank you and have a wonderful day 😊
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