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Top Student
Posts: 4
Member Since: ‎05-02-2013
Message 1 of 3 (161 Views)

Probook 650 G1 not charging.

Product Name: Probook 650 G1
Operating System: Microsoft Windows 7 (64-bit)

Hey all,

 

Nice forum and really have found a lot of useful info here but still need help.

 

My 650 G1 started showing Plugged in / Not Charging.  I found the following link on HP but when I try to run the SP / BIOS update, it tells me that this update (SP67772) is stepping back from what I currently have on this laptop.  Do I do this anyway or is there some other update that needs to be done and I keep my current version?

 

http://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c05058319

 

It was purchased earlier this year and is still under warranty but when I try to do an on-line chat, it tells me that the serial # is not valid but I know it is.

 

Anyway, any help that you all could send my way would be appreciated.

 

Thanks.


Frank

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Teacher
Posts: 121
Member Since: ‎08-12-2016
Message 2 of 3 (143 Views)

Re: Probook 650 G1 not charging.

Whats the serial no.?

Top Student
Posts: 4
Member Since: ‎05-02-2013
Message 3 of 3 (132 Views)

Re: Probook 650 G1 not charging.

5CG6044FB3

 

Thanks for helping.

 

5CG6044FB3.jpg

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