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Purchased online laptop but won't get warranty card and now laptop has blackish appearance

HP Recommended

Respected sir,

   I have purchase hp laptop from online website flipkart few months ago.I won't get warranty card.What should I do ? My laptop has prblm it doesn't not shut down and power is continuously on and screen have blackish appearance ..neither able to shut down nor able to access the laptop . Please rply as soon as possible

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HP Recommended


First, try turning off the PC bu holding the power button until shutdown.

Turn on and see if works.


You could also try performing a power reset


You can also see if the notebook is under warranty and get contact options by identifying your PC in the link below


hope it helps,


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