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HP Spectre x360 Convertible 15-ch0xx

This seems to be happening randomly and often.

I had a post previous to this, but it is now locked down.

I mentioned that I was going to add pictures, so this time around we have full clarity on the problem and result when restarted. No actions are taken before or after this happens, this may loop and somehow stabilize.

 

Please help with correcting this as I'm sure there are many other users since the BIOS update and upgrade of Windows to allow for continued updates.

 

BSOD1.jpgBSOD2.jpg

1 REPLY 1
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@DarrenMooruth 

Bluescreen failures (i.e., BSODs) are notoriously difficult to diagnose and to fix -- far beyond what WE typically can do in THIS self-help Community.

You have a couple of different options to chose from ...

--------------------

The first is that of specialized forums where where folks have vast experience troubleshooting, diagnosing, and suggesting repairs for BSODs. These are available depending on the OS involved, as follows:

The community Win10 forums has a section devoted to diagnosing BSODs. So, your best bet would be to post your problem there: https://www.tenforums.com/bsod-crashes-debugging/

--------------------

The second is using free software to examine the logs that BSODs produce. This app is known as bluescreenview and is available from NirSoft, from here: https://www.nirsoft.net/utils/blue_screen_view.html

You will then have to go online to do searches with that information to get further suggestions about what to do.

Good Luck



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