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Re: Stuck in 'Preparing Automatic Repair' loop

I have the same issue my system test came back with faluire if PTUC40-80L8M0-GXGJLK-60TB03

Hard drive short DST check failed.... what do I do next
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Re: Stuck in 'Preparing Automatic Repair' loop

Hi,

 

This means that the hard drive has failed and needs to be replaced. If your PC is still under warranty you can contact HP and have replaced for free.

 

http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

 

If not the best option is to buy a new 2,5" hard drive or SSD and you will need to install the OS either with the recovery disks or by performing a clean install by downloading the OS from Microsoft.

 

For further help, please provide the model number of your PC and the operating system you are using.

 

Let me know,

David

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