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‎08-30-2020 08:45 AM

HP Recommended
Hello. I have the same situation - my hard drive was damaged and all information was lost. But my laptop does not support cloud recovery (I checked on ProductID). How can I get the original Windows?
1 person had the same question
4 REPLIES 4

‎08-30-2020 10:21 AM

HP Recommended

Hi:

 

If your notebook came with W10, you can make W10 installation media using the media creation tool at the link below to create bootable installation media.

 

https://www.microsoft.com/en-us/software-download/windows10

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‎08-30-2020 11:31 AM

HP Recommended
My laptop was with Windows 7
How can I be in this situation?
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‎08-30-2020 12:54 PM

HP Recommended

If your notebook came with W7, and you hadn't previously upgraded it to W10, you will have to reinstall W7.

 

I have no idea where you are going to find a Russian language version of W7.

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‎09-04-2020 01:49 AM

HP Recommended

>>I have no idea where you are going to find a Russian language version of W7.

A very strage answer for an expert. If you know the answer, tell me. If you do not have an answer, it is better to remain silent.

 

Somehow, there was a licensed Russian Windows on my laptop. Why can't I restore it using the clean install method and my license code ??

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