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adityagup1a
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Solved!

Recovery Attempt has failed HP Pavilion Gaming 15-dk0047tx

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Pavilion 15-dk0047tx
Microsoft Windows 10 (64-bit)

[content removed]

The cloud recovery keeps failing, I tried resetting bios and have no external devices connected.

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Paul_Tikkanen
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Hi:

 

If the cloud recovery tool isn't working, the only suggestion I can offer would be to clean install W10, by making bootable installation media using the Media creation tool from the link below.

 

Download Windows 10 (microsoft.com)

 

You will not need to enter a product key, since the key is in your notebook's BIOS.

 

After W10 has completed installing, you can install the drivers and available software from your notebook's support page.

 

HP Pavilion Gaming - 15-dk0047tx Software and Driver Downloads | HP® Customer Support

 

 

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adityagup1a
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But why it cant be recovered using cloud recovery, can you please check the logs attached in the first post and say?

I used it 2 times previously and it worked fine, but now it only gives error, is it because my warranty got over?

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Paul_Tikkanen
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Unfortunately, I wouldn't be able to help you with that.

 

The cloud recovery tool either works or it doesn't.

 

I've had the tool not work for me either.

 

I clean installed W10, and moved on.

adityagup1a
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Okay it is a solution but i loose paid hevc codecs and preinstalled hp apps arent there like coolsense

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Paul_Tikkanen
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It's not a perfect solution, but it beats the devil out of having an expensive paperweight.

 

You can download the HP coolsense app from the link below.

 

HP Notebook PCs - HP CoolSense Technology | HP® Customer Support

 

You may have to enable Microsoft Net Framework 3.5 in order to install the coolsense software.

 

To enable Net Framework, go to the windows control panel>programs>turn windows features on or off.

 

A window will open and the first item that shows up should be Net Framework.

 

Check the box to install it, restart the PC and install the HP coolsense app.

 

You can also download the HP support assistant software from the link below.

 

HP Support Assistant | HP® Official Site

 

Click on the orange download button at the top right side of the page.

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