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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎01-24-2021 05:20 AM - edited ‎01-24-2021 05:29 AM

HP Recommended
Product: Pavilion gaming 15-cx0141TX
Operating System: Microsoft Windows 10 (64-bit)

Hi guys,

I'm performing a factory reset by a recovery drive which I had downloaded from HP Cloud recovery Tool, but as I run the recovery from the drive it restart several times and do some processing and after reaching the welcome screen it returns to a blue screen with a error as

Rundll32.exe- Application error (The memory could not be read).

For more details I'm attaching a pic.

After it the system automatically shut down and don't start by itself, So after 3 hours I press the power button again and it do some sort of processing, shows the welcome screen and pops a error that claims the recovery failed to complete.

Moreover, I tried full formatting the pendrive before the recovery download starts but it doesn't help

Please help me...…..



 rundll32.exe error while running recoveryrundll32.exe error while running recovery

 

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