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HP Pavilion Notebook - 17-g173ca (ENERGY STAR)

I own an HP Pavilion 17-G173ca notebook.
My device information is as follows:

  • Model: 17-G173ca

  • Product Number (P/N): N5Y72UAR#ABL

  • Serial Number (S/N): 6CF5500LJN

The official HP Support website no longer lists the BIOS update or the recovery package for this model.
I need the official BIOS Recovery file (the one used to create a USB recovery drive) so I can restore the BIOS using the Win + B procedure.

Could you please provide:

  1. A direct link to the BIOS Recovery package (.exe or .bin) for my product, or

  2. Access to download the SoftPaq version compatible with this model.

The file used to be available under the Pavilion 17-g100 series, but it has been removed from the public catalog.
I would really appreciate it if you could escalate this request to the BIOS or technical team.

Thank you very much for your assistance.
Best regards,

Ruben Lohaus

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Below are the info and exe file links to the latest BIOS update I could find for your notebook (F.89):

 

Info:

 

https://ftp.hp.com/pub/softpaq/sp92001-92500/sp92397.html

 

Exe:

 

https://ftp.hp.com/pub/softpaq/sp92001-92500/sp92397.exe 

 

Watch these videos for how to create and use a BIOS recovery flash drive with the above exe file using another Windows PC. 

 

How to make and use the BIOS recovery flash drive to recover or update the BIOS outside of Windows.

 

Creating a BIOS Recovery Flash Drive for HP Notebooks | HP Notebooks | HP Support

 

How to recover/update your notebook's BIOS with the USB recovery drive:

 

Restore the BIOS with a Recovery Flash Drive on HP Notebooks | HP Notebooks | HP Support

View solution in original post

3 REPLIES 3
HP Recommended

Below are the info and exe file links to the latest BIOS update I could find for your notebook (F.89):

 

Info:

 

https://ftp.hp.com/pub/softpaq/sp92001-92500/sp92397.html

 

Exe:

 

https://ftp.hp.com/pub/softpaq/sp92001-92500/sp92397.exe 

 

Watch these videos for how to create and use a BIOS recovery flash drive with the above exe file using another Windows PC. 

 

How to make and use the BIOS recovery flash drive to recover or update the BIOS outside of Windows.

 

Creating a BIOS Recovery Flash Drive for HP Notebooks | HP Notebooks | HP Support

 

How to recover/update your notebook's BIOS with the USB recovery drive:

 

Restore the BIOS with a Recovery Flash Drive on HP Notebooks | HP Notebooks | HP Support

HP Recommended

Hey man, you are the best!!!

HP Recommended

Anytime.

 

Glad to have been of assistance.

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