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Locked

‎10-20-2025 06:56 AM

HP Recommended

Hello,

I am currently using Dual Boot with Ubuntu and Windows 10. Now that Win10 is no longer getting updates, i wanted to update to Win11. I read that I needed secure boot for it. Now here comes my Problem: I can not enter BIOS as i don't know the BIOS password! I have tried every password i know and none work. I also don't remember ever setting up a password in the first place and the HP virtual Bot said there is no way and that i needed a new board.
I hope someone could share a solution 🙃

Thanks!

1 REPLY 1

‎10-20-2025 08:07 AM

HP Recommended

Hello @zaynxd ,

 

Welcome to the HP community.

 

A quick community search for the terms BIOS & Password finds all these posts >here<, which are mainly closed with the below explanation:

 

Unfortunately, you will need to contact an HP agent for problems with BIOS passwords.

Here is HP's official policy regarding BIOS passwords:

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions/directions intended to bypass or subvert security mechanisms such as lock screens, BitLockers, BIOS lock, passwords, fingerprint/biometry scanners, PINs, or any other safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region.

 

For cases related to BitLocker issues, please contact Microsoft Support.

 

The only way to recover your PC's BitLocker key is if you printed it out or exported it to your Microsoft account when you first set up your PC.

 

Find your BitLocker recovery key - Microsoft Support

 

Without the key, you will have to clean install Windows on the encrypted drive so you can use your PC again.

 

Best regards

 

Steffen Baier

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