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‎08-22-2019 01:54 PM

HP Recommended
Product: E2S24UA
Operating System: Microsoft Windows 10 (64-bit)

I was having computer issues so I decided to reset my pc which said it would delete all users files. It never said this would revert my pc back to win 8. Windows 8 is the biggest pile of dung ever. I tried to install win 10 but it asks for a 25 digit code which of course I dont have. This wasnt required when it was updated the first time. Please help as I cant use this JUNK OS.

1 REPLY 1

‎08-22-2019 02:37 PM

HP Recommended

Hi:

 

If you previously upgraded to W10, click on the blue Update Now button at the link below.

 

https://www.microsoft.com/en-us/software-download/windows10

 

This time when you are asked to enter a product key, select the 'I don't have a product key' option, and W10 will install and automatically activate once you are connected to the internet.

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