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HP Recommended

I have tried and tried again to reset my pc cause it runs slow and it says I don't have any room to do anything on it but yet there's hardly anything on it so i go to reset it but it gets half way through the reset and it stops it saying there was an issues what do I do to reset my hp laptop completely like factory reset so i am able to use this dang thing with out it loading and lagging and

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HP Recommended

@Emmy2169 

 

Sounds like your machine is an HP Stream with 32GB of eMC of storage. Please use the following Guide

 

            https://h30434.www3.hp.com/t5/Notebooks-Knowledge-Base/Updating-Windows-10-OS-on-an-HP-Stream-with-3...

 

Regards.

BH
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