Restarting windows from USB

[EdTX01]

I am trying to boot my Laptop from the USB,  I downloaded the ISO and made it bootable with Rufus.  But during the boot I receive a windows from that says Install Driver to Show Hardware.  What driver?

Has anyone run into this before?

I am stuck.

Thanks,

Ed

[Paul_Tikkanen]

Hi, Ed:

You may have to load the Intel storage controller drivers for Windows to find the drive, since your notebook comes with an Intel i5-1135G7 processor.

I have zipped up and attached those drivers below.

Unzip and copy all of the files in the folder in the attachment to a USB flash drive.

Have the flash drive and your Windows installation media plugged into USB ports.

Boot from the Windows installation flash drive.

When you get to the screen where no drives can be found, click on the Load driver option, browse to the flash drive with the storage controller drivers on it.

If you check the box, it will only include the compatible driver.

If Windows still can't find the drive, uncheck the box to include the compatible driver and try any of the ones listed.

Your other option would be to use the HP cloud recovery tool that will create a bootable USB recovery drive, that will install Windows the drivers and the software that originally came with your PC.

The recovery drive should include the necessary storage controller drivers for Windows to find the drive.

Here is an info link for how to use the utility.  You will need a 32 GB USB flash drive for this.

HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10 | HP® Support

You can download the software from the Microsoft Store.

HP Cloud Recovery Tool - Free download and install on Windows | Microsoft Store

Since you have to use the software on another PC as yours is not working, you will need to enter your PC's product number in the tool's search window in order to proceed.

Your PC's product number is 2W0H1AV#ABA