Restore Microsoft Office Home & Student License After Reinstallation

[ARITRA07]

I have an HP laptop that originally came with Windows 10 and a free Microsoft Office Home & Student license. I upgraded to Windows 11, but later reinstalled Windows 10. After doing so, I lost access to the preinstalled Microsoft Office license that came with my device. Could someone guide me on how to restore or reactivate this Office license?

My laptop model is HP 15-gw0000 Laptop PC, serial number[edited] . Any help from HP support or community members would be greatly appreciated.

[Kuroi_Kenshi]

Hi @ARITRA07,

Welcome to HP Support Community!  

Thank you for reaching out regarding your laptop. 

We understand how important it is to have your device functioning properly, and we're here to assist you.​

To ensure your device receives the appropriate care, we recommend visiting an authorized HP service center. Our certified technicians can provide a thorough diagnosis and offer the best solutions to address the issue.​

You can locate the nearest HP service center using our Service Center Locator:​

🔗 HP Service Center Locator

If you need further assistance or have any questions, please don't hesitate to contact us.​

Best Regards,

[ARITRA07]

is there any other way rather than visiting service center because i don't have service center nearby.

[Kuroi_Kenshi]

Hi @ARITRA07,

Thank you for the resposne.

To get you the best assistance, we need to take this conversation to a private chat. We're inviting you to a private message to protect your privacy and ensure that any sensitive information remains confidential. 

To access your private message, just click the little blue envelope icon on the upper right corner of your HP Community profile, next to your profile name. Alternatively, you can click on this link. 

You can use this link as well: 

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We're looking forward to helping you resolve this issue! 

Stay tuned, and thanks for your patience! 

Best regards,