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‎12-17-2019 10:59 PM

HP Recommended
Product: HP Notebook-15-bs212wm
Operating System: Microsoft Windows 10 (64-bit)

Please help me, when I go to turn on my computer I receive an Error Disk 1 (301). I am unsure on what that means or even how to fix it, can someone please help and let me know?! Thank you 

1 REPLY 1

‎12-18-2019 02:18 AM - edited ‎12-18-2019 02:22 AM

HP Recommended

The 301 error is a system diagnostics error given by System Diagnostics. This error generally occurs when system falls down or being heavily hit by something. This error indicates that the hard drive may have failed. Therefore, you need to replace the hard drive. 

 

I would recommend replacing the Hard Drive yourself - it's a pretty straight forward procedure and will save the expense of paying someone else to do this.  Or kindly check out the post of how to get rid of the error.

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