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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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- Notebook Operating System and Recovery
- So went to library to download to USB windows for laptop. HP...

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11-01-2024 10:50 AM
Hi @Ashoe72,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
It sounds like you're having trouble downloading Windows to your USB drive for your HP Stream 11. Here are some steps to troubleshoot the issue.
Check USB Drive Format:
- Ensure the USB drive is formatted correctly. It should be formatted as FAT32 for compatibility with most systems.
- To format, plug the USB into your computer, right-click on it in File Explorer, select "Format," choose "FAT32," and then click "Start." Note that this will erase all data on the USB.
Use the Windows Media Creation Tool:
- If you're downloading Windows, it's best to use the official Windows Media Creation Tool. You can download it from the Microsoft website.
- Run the tool and select "Create installation media (USB flash drive)" and follow the prompts.
Check USB Drive Space:
- Ensure that the USB drive has enough space to store the Windows installation files. The installation files usually require at least 8 GB of space.
Try Different USB Ports:
- Sometimes, USB ports can have issues. Try using different USB ports on your computer to see if that resolves the problem.
Run as Administrator:
- If you're having trouble executing the Media Creation Tool or downloading files, try running the program as an administrator. Right-click on the tool and select "Run as administrator."
Check for Errors:
- If you're getting specific error messages during the download or installation process, note them down, as they can help identify the issue.
Download from a Different Computer:
- If all else fails, try downloading the Windows files from a different computer and then transfer them to the USB drive.
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Alden4
HP Support
HP Support Community Moderator