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HP Recommended

Hi I am sorry you are having this problem too. I had previously bought a HP Spectre x360 and it was a model that was more commonly known for a heating problem, but unfortunately  I was not aware of the issue until after I bought it. I had been experiencing the same heat problem which is hot to the touch. I had bought a care pack which helps with replacements and FYI I had sent that computer in for repair multiple times. I contacted them and they “decided” that it was a problem and they gave me a replacement in your model- the x-360-13t touch. I am having the same exact problem with the new one which is your model so at this point I think that I’m going to buy a Apple MacBook Pro

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HP Recommended

@MosheZinberg123

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Support Community's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Forum.

I work on behalf of HP
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.