System Error Message: "Accelerometerdll.DLL was not found" after BIOS + Windows 10 update

[Scout59]

Hello, HP Forum Community:  After updating the BIOS in order to perform a recent Windows 10 update, I received this message:  The code execution cannot proceed because accelerometerdll.DLL was not found.  Reinstalling the program may fix this problem.  

I have seen others reporting this problem, but I did not see any with my HP Notebook model, and so I thought I should make sure I perform the right procedure for my laptop.   Thank you for your help!

[CherylG]

@Scout59

This is the correct Sp for your model:

http://ftp.hp.com/pub/softpaq/sp81001-81500/sp81142.html

Download here:
http://ftp.hp.com/pub/softpaq/sp81001-81500/sp81142.exe

[Scout59]

Hi, Cheryl:   Just to make sure I understand you correctly, do I use the information you gave me along with this procedure given by DavidPK to many other similar posts, or is there an easier way?   Here is DavidPK's procedure:

Open windows Control Panel, open Programs and Features, right click the entry for HP 3D DriveGuard and select Uninstall.

When this has completed, restart the notebook.

Download the version of HP 3D DriveGuard on the following link and save it to your Downloads folder.

http://ftp.hp.com/pub/softpaq/sp81001-81500/sp81142.exe

Download and install the x64 version of 7-Zip on the link below.

http://www.7-zip.org/

When you've installed 7-Zip, open your Downloads folder, right click on the sp81142 package, select 7-Zip, select extract files and then click Ok.

Cut this newly extracted folder and paste it on your Desktop so it's easy to find.

When done, hold down the Windows key and press R

Into the Run window, type devmgmt.msc and hit enter.

In Device Manager, expand System devices, right click the HP Mobile Data Protection Sensor entry and select 'Update Driver Software'.

In the following window, select 'Browser my computer for driver software' and then select 'Let me pick from a list of device drivers on my computer'.

In the next window, click the 'Have Disk' button and then browse to the extracted  sp81142 folder you pasted on your Desktop.

Browse into the sub-folder InstallFiles, open the folder Win10, left click on the file accelerometer to highlight it and then click Open.

Click on 'Ok' and then click 'Next' and wait for the driver to install.

When done, click 'Close' and then click 'Yes' to restart the notebook.

Regards,

DPK

[CherylG · Accepted solution]

@Scout59

No, you shouldn't have to use that procedure since HP has released updated driver. Just download and save it-then run the Sp.

[Scout59]

Hi, CherylG:     I simply downloaded the sp81142, ran it and restarted my computer, and no more accelerometerdll.DLL message.      You are awesome!  Thanks for holding my hand through this process.    (Smile)

[CherylG]

@Scout59

Great news. Happy to help!