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HP Recommended

There was a link that said Dispute your Warranty/ receipt was too large that I tried to send 2 or 3 wks ago so able to try again with less than 1 MB receipt / Link now gone...I am told to go to Check Warranty Page which I have done tonight over qnd over signed in or not signed in...it does not bring up the dispute warranty link now for some reason...can someone please send me the link or an email address or portal to reach a customer support human not just a continued loop of AI chat for Q&A until   M-F customer service chat is available 8am-8pm. Help please!

1 REPLY 1
HP Recommended

Hi @Jeffrington,

 

Welcome to the HP Support Community! We're thrilled to have you here! 

Thanks for posting your query! We're here to help you navigate the warranty dispute process. 

 

To get started, please check out this handy guide:  https://support.hp.com/hk-en/document/ish_2534210-1364541-16  It's packed with steps to help you raise a warranty dispute. 

 

While you're at it, you could also check your warranty status here:  https://support.hp.com/in-en/check-warranty 

We hope this helps you get back on track! 

 

Take care, and have an amazing day! 

 

If our solution hit the spot, please click "Accepted Solution" to help others find the answer. And if you'd like to say thanks, select "Yes" on the bottom left as that would make our day! 

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

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