Tps issue

[Dylan88B]

Im resetting my laptop but its stuck on a blue screen that gives me the option to clear tps, however no matter what i press or do, all it does is beep.

 

[Raj_05]

Hi @Dylan88B,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

It seems like you're encountering an issue with resetting your HP laptop. The beeping sound could be an indication of a hardware problem. Here are a few steps you can try to troubleshoot the issue.

Hard Reset:

• Turn off the laptop.
• Disconnect the power cable and remove the battery (if applicable).
• Press and hold the power button for about 15 seconds.
• Reconnect the power cable and insert the battery (if applicable).
• Turn on the laptop and check if the issue persists.

Boot in Safe Mode:

• Restart the laptop.
• As it starts up, press the "F8" key repeatedly until the Advanced Boot Options menu appears.
• Choose "Safe Mode" and see if the laptop boots successfully.

Use System Restore:

• If you have a restore point set, you can try using System Restore to revert your system to a previous state.
• Boot into Safe Mode (as mentioned in step 2) and access System Restore from there.

Check for Hardware Issues:

• If the problem persists, it may be a hardware issue. Check for loose connections or any hardware changes.

Remember to back up your important data before attempting any major troubleshooting steps,

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4

HP Support