Restarted my laptop bcs it was slow, did not get past the logo and circling dots. Tried hard restarting, became preparing auto repair. Once that finished, it became a black screen. Also tried pressing f11 and esc then recovery options, both gave me please wait screen then black screen. Tried many different options already. Need urgent help
If not, to check the drive you have to follow these steps: 1) Press Esc key repeatedly, several times a second, while rebooting the laptop. Do NOT hold the key down, just press it over and over. 2) Eventually, you will see an HP Startup Menu 3) Press the Function key for testing the hard drive (usually F2) and let it run. If the drive checks out OK, then report that and I can provide you options for reinstalling Windows on your PC.
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