Unable to find laptops by serial or model number when searching for Drivers

[DKPArnold]

Not so much a plea for help as a case of posting a complaint, in the unimaginably stupid one in a million hope that one of the current crop of mentally decrepit employees of HP might take the hint. I'm a bloke and I think I have a better chance of falling pregnant.

There used to be a time when HP meant dealing with technology, and having nearly no problems what so ever. Should there be a problem, finding a solution was as easy as it could ever be. "MANUALLY' and I repeat "MANUALLY" tunnel down the lists of hardware on the support website to arrive at the drivers that one wanted. This has obviously been replaced with "AUTOMATED CRAP" that offers no way around, when it simply refuses to find the model or serial number of the device being searched for.

The "AUTOMATED HELP" to fix the "AUTOMATED CRAP" is also no help. Basically as useful as...

Not that it makes any difference, or that anyone should care in the slightest, but to add context,  I'm not an end user. I go back to the Compaq days, when things REALLY were done properly.  I doubt it will mean anything to anyone, but I was an ACE in those Compaq days, Held CNA's, CNE's, ECNE's and MCNE's when Novell was still something, MCSE's when Microsoft became the only thing that matters, and had or have a whole bevy of other certifications around the sides. I actually can pick up a screw driver and use a keyboard, not like the current supply of twits who are apparently IT guru's after a three month course at their "Crap Academy" of choice. Despite all of this the only place I seem to see drivers listed for the  DV9812eg and other models are a bunch of crap web sites from which one cannot guarantee the safety of ANY file.

Can you people please pull your heads, collectively and preferable synchronously out of the dark and dingy spots they currently are in, and at least reinstate the things that used to work. (Manually searching the web site for drivers, for those whose supply of grey matter is too limited to have gleaned that point from this tirade ). And should the removal of the manual search for drivers on the support web site be as a result of a decision by some stupid little marketing pinhead, then kindly start ignoring him or her after putting them where they belong, that being in the boot of a car with their feet, hands and mouth taped, so no more stupid ideas escape the cabbage that has replaced the content of their skull.  

As a final completely separate note, the technically inept and mentally challenged might love the idea of always downloading and installing 50, 100, 200 or more megabyte packages for the purpose of fixing the smallest thing. They may even like to download 100 megabytes to make the most generic of devices have one extra small little feature, when in reality what is needed, is possibly 10 or 20 megabytes. This would however make developers ignore the benefits of reusing code or existing DLL's. For the love of god, if your developers have skills that make them do nothing better than just bundle up a million DLL's from other sources to call just one or two functions in each DLL, then give them a broom and wish them well. Stop spreading this bloatware crap.

Signed

Thoroughly disgruntled and fed up with HP

[Paul_Tikkanen]

@DKPArnold 

This reputable website has drivers for the models you have.

For the dv9812:

https://www.helpjet.net/files-HP-Pavilion-dv9700z.html

For the dv6133:

https://www.helpjet.net/files-HP-Pavilion-dv6000z.html

And if you don't trust the site, just drop the last two numbers off the file numbers and you can get the drivers from the HP FTP site.

ftp://ftp.hp.com/pub/softpaq/

[DKPArnold]

Thanks Mate

Much appreciated.

I'll give that a go.

Best Regards

[Paul_Tikkanen]

You're very welcome.

DO NOT update the BIOS unless you are running Windows Vista.

Attempting to update the BIOS in newer operating systems (W7 and up), will brick the notebooks.