05-21-2019 11:03 PM
Hi kindly requesting any help to start my laptop in Normal mode. Currently, am unable to do so after the following stop code error page came in as I was trying to install a anti virus application.
Solved! Go to Solution.
05-23-2019 09:40 AM
Welcome to the HP Support Community!
- What is the exact model for your computer?
- Which anti-virus program did you install?
Meanwhile, I recommend you follow the steps in the below article and check if it helps.
Let me know how it goes and you have a great day!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
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