Unknown device warning in Device Manger.

[WiMark]

Properties show: Properties- Ids, Values- Officejet_Pro_8600&HPSLP

Device Status:

The drivers for this device are not installed. (Code 28)

There are no compatible drivers for this device.
To find a driver for this device, click Update Driver. (Windows does not find driver.)

Value Status: ROOT\MULTIFUNCTION\0000
Events: 9/3/2017 6:06:37 PM
Information:

Device ROOT\MULTIFUNCTION\0000 was configured.

Driver Name: null
Class Guid: {00000000-0000-0000-0000-000000000000}
Driver Date:Driver Version:
Driver Provider:
Driver Section:
Driver Rank: 0x0
Matching Device Id:
Outranked Drivers:
Device Updated: true
Parent Device: HTREE\ROOT\0

How do I find the driver?  HP drivers show up to date.

[CherylG]

Have you installed the printer driver/software:

https://support.hp.com/us-en/drivers/selfservice/hp-officejet-pro-8600-plus-e-all-in-one-printer-ser...

[WiMark]

Yes. Hp OfficcePro 8610 full package. I could delete and reinstall if that would help. Please advise. Thanks

[WiMark]

Yes. Hp OfficcePro 8610 full package. I could delete and reinstall if that would help. Please advise. Thanks I have also run some driver update programs and everything was up to date.

[WiMark]

loaded the full printer driver package.

[CherylG]

Is your printer working? If so I would ignore that error. If not-right click and Uninstall the unknown device. Restart the laptop to see if any change.

[TechAdverse]

You can load and reinstall the drivers as many times as you want before you take a gun and shoot the machine.

The problem is that Microsoft is controlling the error message, and wishes the world to use the "cloud" method for everything.  My printer is connected by the network, it reads unavailable, not connected and I still print.  The error is a pain, and the invasion of privacy, controlling issues and the violation of the AntiTrust Agreement they signed should be of more concern to everyone, since this is just an example of Microsoft trying to dictate how you function.