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Honor Student
Posts: 4
Member Since: ‎08-12-2017
Message 1 of 8 (177 Views)

Usable RAM and New Window 10 Pro

Product Name: Pavilion 15-au053tx
Operating System: Microsoft Windows 8.1 (32-bit)

Hello,

I need to ask two questions and would be really glad if anyone could help me out.

Just bought pavilion 15-au053tx laptop and the first thing i saw was 1.9 GB RAM usable out of 8 GB. I have 32 bit OS, maybe because of that?

Second, I really need a clean Windows 10 Pro 64 bit. Now, if i am doing a clean install then that means that I will lose all the drivers too like wireless and every other. So how do I know which drivers to Install after new Windows?

Whenever i would used to do a fresh window on my other laptop, i would lose the ethernet drivers and would have no access to Internet unless I installed the drivers. 

And one more thing, I will be doing Windows Installation from a USB but majority of the videos I seen on YT were of booting the USB by enabling the Legacy Mode. I dont know what it is? Is there an easy way to Install?

Sorry for asking too many questions, but I am a completely noob.

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Provost
Posts: 89,629
Member Since: ‎07-13-2010
Message 2 of 8 (156 Views)

Re: Usable RAM and New Window 10 Pro

[ Edited ]

Hi:

 

According to the specs on your PC's support page, your PC came from the factory with W10 Home, 64 bit.

 

32 bit operating systems are not supported, and yes, the reason the memory is showing at 1.9GB usable is because you have a 32 bit OS installed.  They can only see up to 4 GB of memory, and most of the memory less than 4 GB is going to the graphics.

 

https://support.hp.com/us-en/product/hp-pavilion-15-au000-notebook-pc-series/10862158/model/11991491...

 

You should be able to boot from the USB flash drive in the BIOS mode you are in now (UEFI).

 

However, if you need to change the BIOS to legacy, here is the link for what you need to do...

 

https://www.support.hp.com/us-en/document/c03736054/

 

Here is what is going to happen when you use your W10 Pro installation media to install W10.

 

It is going to end up with W10 Home again, because no matter what you do, Windows is going to pick up the W10 Home product key in the BIOS.

 

So, see this link, and follow the instructions for how to convert the installation to W10 Pro...

 

https://support.microsoft.com/en-us/help/12384/windows-10-upgrading-home-to-pro

 

Read the info under the Upgrade Using a W10 Pro product key.

 

After you get W10 Pro installed, you use the drivers from your notebook's support page.

 

https://support.hp.com/us-en/drivers/selfservice/hp-pavilion-15-au000-notebook-pc-series/10862158/mo...

 

For the graphics, you first need to install the Intel graphics driver, restart the PC, and then install the nvidia graphics driver.

 

For the wireless, your model has the Intel Dual Band Wireless-AC 3165 802.11 ac 1x1 WiFi and Bluetooth 4.2 combination WLAN adapter, so use the Intel wireless and Intel bluetooth drivers from the support page.

 

Honor Student
Posts: 4
Member Since: ‎08-12-2017
Message 3 of 8 (146 Views)

Re: Usable RAM and New Window 10 Pro

ok thank you..and for installing W10 from USB, the article u mentioned is correct? So I should do it like that?

Provost
Posts: 89,629
Member Since: ‎07-13-2010
Message 4 of 8 (141 Views)

Re: Usable RAM and New Window 10 Pro

You're very welcome.

 

Yes.  Just follow the instructions I posted.

Honor Student
Posts: 4
Member Since: ‎08-12-2017
Message 5 of 8 (125 Views)

Re: Usable RAM and New Window 10 Pro

Well I did Windows and Yes, it was Home. So now I have to like Install All the Drivers. But how do I know which one to download?

Should I download every driver that has been linked to my product here in this website? And If i have to download these, then I saw 2 graphic drivers for Nvidia, one of em is for Windows 10. Should I download both or just the Window 10 one?

I just did a complete install, I dont know if even i have to install the intel graphic card driver first as u mentioned earlier.

 

Sorry for asking too many questions.

Provost
Posts: 89,629
Member Since: ‎07-13-2010
Message 6 of 8 (115 Views)

Re: Usable RAM and New Window 10 Pro

Hi:

 

Looks like HP left off the Intel graphics driver from your model's support page.

 

You first install this one...and restart the PC.

 

This package provides the driver that enables the Intel High-Definition (HD) Graphics in supported notebook models that are running a supported operating system. If high-definition multimedia interface (HDMI) video output is supported, this package also installs the HDMI Audio Driver.

 

http://ftp.hp.com/pub/softpaq/sp81001-81500/sp81302.exe

 

Then the nvidia driver...

 

This package contains the driver that enables the NVIDIA Graphics in supported notebook models that are running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp81001-81500/sp81302.exe

 

You will need these chipset drivers...

 

This package contains the Intel Chipset Installation Utility and Driver for supported notebook models and operating systems. This utility enables the operating system to show the correct name for the installed Intel hardware in the Microsoft Windows Device Manager.

 

http://ftp.hp.com/pub/softpaq/sp81001-81500/sp81297.exe

 

This package contains the driver that enables the Intel Dynamic Platform and Thermal Framework firmware. Intel Dynamic Platform and Thermal Framework provide system temperature and power utilization information for the system thermal protection to function properly. This package is provided for supported notebook models running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp75001-75500/sp75337.exe

 

This package provides the Intel Management Engine Interface (MEI) Driver for the supported notebook models and operating systems. The Intel Management Engine Interface enables communication between the host operating system and the Intel Management Engine firmware.

 

http://ftp.hp.com/pub/softpaq/sp81001-81500/sp81299.exe

 

Audio:

 

This package provides the driver for the Realtek High-Definition (HD) Audio in supported notebook models that are running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp80501-81000/sp80538.exe

 

Wireless:

 

This package contains the drivers for the supported Intel Wireless LAN adapters. This package is provided for supported notebook models running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp77501-78000/sp77954.exe

 

Bluetooth:

 

This package contains the driver installation package for the Intel Bluetooth in the supported models running a supported operating systems.

 

http://ftp.hp.com/pub/softpaq/sp76501-77000/sp76732.exe

 

Card Reader:

 

This package contains the driver that enables the Realtek Card Reader in supported notebook models that are running a supported operating system. The card reader enables users to read from or write to supported removable storage cards, which are typically used in digital cameras, digital music players, and cellular phones.

 

http://ftp.hp.com/pub/softpaq/sp78001-78500/sp78362.exe

 

Ethernet:

 

This package provides the Realtek Local Area Network (LAN) Driver that enables the Realtek Network Interface Card (NIC) Chip in supported notebook models that are running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp80501-81000/sp80539.exe

 

3D driveguard:

 

This package provides the HP 3D Driveguard Software (HP ProtectSmart Hard Drive Protection) for supported notebook models that are running a supported operating system. The HP 3D Driveguard Software protects the hard drive by parking the heads if the notebook is accidentally dropped, or is abruptly impacted by another object.

 

http://ftp.hp.com/pub/softpaq/sp81001-81500/sp81142.exe

 

 

Honor Student
Posts: 4
Member Since: ‎08-12-2017
Message 7 of 8 (100 Views)

Re: Usable RAM and New Window 10 Pro

Thank you very much. Sorry I did not saw your reply sooner. But still, thank alot. What i did was I updated the drivers through Device Manager and then Check Online. Is that the correct way? Or should I download the drivers you suggested above If i had left any?
Provost
Posts: 89,629
Member Since: ‎07-13-2010
Message 8 of 8 (90 Views)

Re: Usable RAM and New Window 10 Pro

You're very welcome.

 

If you were able to update the drivers by checking online, that is fine.

 

If anything still needs to be installed, use the drivers I posted for those.

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