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HP Pavilion x360 - 14m-dh1003dx

My laptop was hacked into so I did a Reset.  Upon trying to get back into it, I received the message "User Profile Service service failed the sign-in.  User profile cannot be loaded" on a black screen.  How do I go about getting back into my computer?  Do I need to recreate my user profile?

error.jpg

1 REPLY 1
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Hi:

 

See if watching this video is of help to you...

 

How to Fix "User Profile Cannot Be Loaded" in Windows 10 - [2022 Solution] - YouTube

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