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HP Recommended
HP Notebook - 14s-dk0093au

Product number 7QZ52PA#ACJ

 

I am using Windows 10. 

For the last two days, whenever I open the Chrome browser on my laptop, it crashes and shows a blue screen with an uncorrectable error.

I contacted the HP team and ran some tests as visible in the photos.

My laptop is working a little slowly. Every other browser and app works just fine except for the Chrome browser. 

I would be really grateful if you could provide a solution for this.

 

r.jpge.jpgw.jpgq.jpg

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