cancel
Showing results for 
Search instead for 
Did you mean: 
PARVEEN45
New member
2 0 0 0
Message 1 of 2
83
Flag Post

WHEN I START MY NOTEPAD IT SHOWS A MESSAGE your pc ran into a problem

HP Recommended
Microsoft Windows 10 (64-bit)

WHEN I START MY NOTEPAD IT SHOWS A MESSAGE your pc ran into a problem

1 REPLY 1
KrazyToad
HP Support Agent
HP Support Agent
21,018 21,005 1,276 1,303
Message 2 of 2
Flag Post
HP Recommended

@PARVEEN45

 

Welcome to HP Support Community


I would like to help

 

Please run a System Test to confirm the hardware Functionality

 

- Shut down the Notebook completely

- Turn it back on, then tap the Esc key repeatedly until the Startup menu screen is displayed.

- Press F2 to select System Diagnostics.

- Click System Tests, then click Extensive Test.

 

If all the Test pass please perform a Reset

 

https://support.hp.com/in-en/document/c04742289


Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation