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‎09-11-2024 12:39 PM - edited ‎09-11-2024 07:44 PM

HP Recommended

I purchased HP Spectre 16 2-in-1 on September 11, 2024 (today). I uploaded the purchase invoice dated September 11, 2024. The warranty should ideally start today and end in September 10, 2025 or September 11, 2025. But when i checked the warrant status on the HP site, it is showing that bundled warranty ends on July 11, 2025 and factory warranty ends on May 27, 2025. I purchJuased this product from HP store in Hyderabad, India (details are in invoice). Please update my laptop's warranty dates.

1 ACCEPTED SOLUTION

Accepted Solutions

‎09-12-2024 03:55 PM

HP Recommended

Hi @kamalrajkumar

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

Please check this document and follow the steps to raise the warranty dispute:

https://support.hp.com/hk-en/document/ish_2534210-1364541-16

 

Also please refer to the below link to check the warranty status.

https://support.hp.com/in-en/check-warranty

 

I hope this helps.

Take care and have a good day.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

Rachel571 

HP Support

.
Sneha_01- HP support

View solution in original post

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2 REPLIES 2

‎09-12-2024 03:55 PM

HP Recommended

Hi @kamalrajkumar

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

Please check this document and follow the steps to raise the warranty dispute:

https://support.hp.com/hk-en/document/ish_2534210-1364541-16

 

Also please refer to the below link to check the warranty status.

https://support.hp.com/in-en/check-warranty

 

I hope this helps.

Take care and have a good day.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

Rachel571 

HP Support

.
Sneha_01- HP support
Was this reply helpful? Yes No

‎09-13-2024 03:06 AM

HP Recommended

thank you Rachel. It was helpful.

Was this reply helpful? Yes No
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