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HP Recommended

My laptop got water in display so what i can do

1 REPLY 1
HP Recommended

@Keyur110, Welcome to HP Support Community,

 

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue


I'm sorry to hear about the water damage to your laptop. Here are a few steps you can follow to address the issue:

Power Off Immediately: Turn off your laptop immediately to prevent any electrical damage.

Disconnect the Power Source: Unplug any power adapters and remove the battery if possible.

Gently Dry the Surface: Wipe off any visible water from the laptop using a soft, lint-free cloth.

Dry Internally: If you're comfortable, gently open the laptop casing and dry the internal components with a dry cloth. You can use a fan (but not a hairdryer) to help evaporate any moisture inside.

Avoid Turning It On: Allow the laptop to dry completely before attempting to turn it on again—this might take at least 24 hours.

Seek Professional Help: If the laptop doesn’t function correctly after drying, you may need to seek professional assistance from an authorized service provider for further guidance.

 

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

 

Take care and have a good day. 

 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards,

Garp_Senchau
I am an HP Employee

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