04-20-2017 07:35 AM
I am setting up a new laptop for my parents. As they are accustomed to Windows 7 and I have a genuine install DVD lying around, I'd love to make it work on Windows 7. (I bought the system without any preinstalled operating system, because I already have the Install DVD).
I have managed to install the operating system, and it boots into desktop, however the setup found almost no driver at all and there is a long list of devices in Device Manager which show problems.
I figure the mainboard drivers should come first and that would fix some of the listed devices.
Any idea where i could start?
04-20-2017 09:28 AM - edited 04-20-2017 09:31 AM
I'm usually pretty optimistic about getting new notebooks to work on W7, but unfortunately, there are no W7 graphics drivers that I think will work for the Intel/AMD switchable graphics that model has.
First install the Intel chipset installation utility driver and restart the PC.
The 2nd file down on the left is the auto install file.
USB3: Download, unzip and run the setup application from the link below.
Try these graphics drivers. If they don't work, reinstall W10.
Intel first, restart.
AMD: 1st driver on the webpage. Install and restart.
If you are successful with the above drivers, please post the hardware ID's for the remaining devices that need drivers, and I will continue to help you further.
Use this guide for how to find the hardware ID's:
04-21-2017 07:29 AM
Thank you, all those drivers worked.
I am still having problems with the wireless card and 3 other devices
1: The wireles card Realtek RTL8723be
hardware ID: PCI\VEN_10EC&DEV_B723&SUBSYS_81C1103C
2: PCI Data Acquisition and Signal Processing Controller
Hardware ID: PCI\VEN_8086&DEV_1903&SUBSYS_8226103C&REV_08
3: PCI Simple Communications Controller
Hardware ID: PCI\VEN_8086&DEV_9D3A&SUBSYS_8226103C&REV_21
4: Unknown Device
Hardware ID: ACPI\INT3400
04-21-2017 07:46 AM
You're very welcome.
Here are the rest of the drivers you need...
This package contains the driver installation package for the Realtek RTL8723BE/RTL8188EE wireless LAN Controller in the supported notebook models running a supported operating system.
You will also need this bluetooth driver for that model wlan card...
This package contains the driver installation package for the Realtek bluetooth in the supported notebook/laptop models and operating systems.
PCI Data Acquisition and Signal Processing Controller & ACPI\INT3400:
This package contains the driver that enables the Intel Dynamic Platform and Thermal Framework firmware. Intel Dynamic Platform and Thermal Framework provide system temperature and power utilization information for the system thermal protection to function properly. This package is provided for supported notebook models running a supported operating system.
PCI Simple Communications Controller:
his package provides the Intel Management Engine Components Driver for supported notebook models running a supported operating system.
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