11-01-2012 10:31 AM - edited 11-01-2012 10:48 AM
I have upgraded my WIndows 7 Pro (HP-installed OS) to Windows 8 Pro (Elitebook 8560P).
Before being able to upgrade to Windows 8 it instructed me to remove HP Protect Tools Security Manager.
Now i can not log in to Windows 8 via the fingerprint.
The Validity Fingerprint Sensor driver version is 188.8.131.52 (from previous Windows 7 Pro) and the driver still shows as working ok in the device list. However the biometric devices section is not visible in my Control Panel. The 8560P has Fingerprint sensor type VFS471.
How do i enable my fingerprint sensor again as single signon in WIndows 8 Pro?
11-06-2012 03:21 PM
11-06-2012 05:54 PM
try looking the answer http://h30434.www3.hp.com/t5/notebook-operating-systems-e-g/simplepass-egistec-not-working-with-fire...
and then go here http://support.authentec.com/downloads/windows/hpsimplepass.aspx#livetabscontent39302 for the new software.
at least I helped.
11-07-2012 12:57 AM
Thanks, but i don't have laptop with an Authentec Fingerprint sensor but one with a built in Validity Fingerprint Sensor (VFS471). So i guess i need to wait for Windows 8 drivers to be released for that one as well.
11-07-2012 05:06 AM - edited 11-07-2012 05:32 AM
I have almost the same, only the validity sensors (wbf) vfs301.
but works fine with hp simplepass from authentec.
in the driver package you need to watch the driver precisely to its validity sensors.
new validiti driver for the sensor is still here http://www.validityinc.com/news/?p=186
Download Windows 7 WBF 4.3.100 for HP Business Notebooks
As of 11/1/2011
HP Models 4230s/4330s/4430s/4530s/8560w/8760w/2560p/2760p/5330m/4435s/4335s/4535s/8465p/6465b/6565b equipped with VFS471 sensor
HP Models 6540b/6440b/8440p/8440w/8540p/8540w/4320s/4321s/4420s/4520s/4720s/2740p/2540p/8740w/4325s/4525s/5220m/6555b/6445b/6550b/6450b/5320m equipped with VFS451 sensor
11-21-2012 11:10 PM
i upgraded my os to windows 8 pro on my 4530s probook. i had to remove hp protect tools soft ware before upgrading as per window 8 installation requirement. now after installing how do i get the fingerprint scanner face recognition tools etc. working again
02-04-2013 05:21 PM
i upgraded my os to windows 8 pro on my 4720s probook. i had to remove hp protect tools soft ware before upgrading as per window 8 installation requirement. now after installing how do i get the fingerprint scanner face recognition tools etc. working again
03-06-2013 03:29 PM
- HP PCs - How to Change or Reset Password (Windows 10)
- Downloading or Updating Software and Drivers for HP Computers
- HP PCs - Sleep and Hibernate Issues (Windows 10, 8)
- HP PCs - How to Reset Your Computer to Factory Settings (Windows 10, 8, 7)
- HP PCs - Updating Drivers and Software with Windows Update (Windows 10, 8)