Windows corrupted, new install not finding SDD even with driver disk

[alitech1]

I have been trying to reinstall windows on this laptop since it just stopped working completely. I have a 1TB NVME in there and I also have recovery keys etc. Nothing seems to be able to fix the OS so a reinstall seems to be the only option. I have created the installation media and it starts when I choose boot disk manually, when I move to selecting the drives to install the OS on, it only shows the USB drive that has the install media on there. I have put the latest RST drivers on a different USB but it fails to find a driver for the SSD. I have tried a number of different drivers from these forums and also the official support site for the driver downloads for my laptop and none of them work. Interestingly, I can see the SSD when I try to select the driver disk, the SSD appears there as an option and even shows some files in there, but everything is still failing. I cannot move forward and cannot find the SSD at all. I have tried everything I have found so far so I had to make a post here for my very specific issue which I have not seen anyone raise yet. 

I just need to wipe everything and install a fresh windows so I can start using the laptop again, any help is much appreciated. 

[tk_srq]

what is the full model number or product number of the notebook?

[alitech1]

16-f0053na 53M09EA

[tk_srq]

Since you already tried a number of different Intel RST storage drivers, none of which were loaded successfully, you can use HP Cloud Recovery Tool to create a bootable recovery usb drive that will restore the SSD to a factory state.

Click the link below for how to use the recovery tool.

HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10 | HP® Support

When you run the recovery tool on another PC, you'll be prompted to provide the full product number (53M09EA#xxx), which you can find on the bottom cover of the notebook.

[alitech1]

Thank you I tried this, made a USB drive with with the tool and started the PC up with it, after a couple of minutes I have a blue screen saying the device ran into a problem and needs to restart. So this has happened twice now. 

[tk_srq]

I don't know what exactly happened, but if the recovery installation doesn't work, I suppose you need to go back to a clean installation.

I suggest you run a hard drive test to rule out a problem with the SSD. Turn on the notebook and immediately hit the F2 key repeatedly and run SMART check and long DST test.

If the SSD comes out clean, see the instructions below that helped many folks successfully install IRST drivers in their notebooks with Intel Core 11th-13th processors. You can try to see if it works for you.

1. Use a Windows installation usb drive created with Microsoft Media Creation Tool (an ISO file-based installation usb drives may cause errors during the IRST driver installation).

2. Download Intel RST driver from the link below. Run it as administrator and follow the on-screen instructions to perform the driver extraction.

https://ftp.hp.com/pub/softpaq/sp146501-147000/sp146929.exe

3. Go to C:\SWSetup\sp146929. Double click the sp146929 folder and copy the F6 folder to the root directory of a Windows installation usb drive. The F6 folder contains IRST drivers which the installation setup needs to detect the storage drive.

4. Connect the usb drive to the notebook and boot the system from the usb drive. When asked where to install Windows, click on Load Driver -> Browse -> the usb drive in the window that opens -> the F6 folder -> OK.

5. Multiple .inf driver files may be displayed. Select one and click Next. If no driver files are displayed, uncheck the box on the bottom left corner of the screen to display drivers. Find and select an 'iaStorVD.inf ' file and click Next to load the driver.

6. The storage drive may be displayed with multiple partitions. Delete each of all the partitions, and when you just see unallocated space, click Next to proceed the installation.

If this doesn't work, use a different usb drive. You just need a min. 8 GB usb drive.