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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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If HP determines that the drive needs to be replaced, they will image a new drive and do the swap -- so your personal data will be totally lost. If the drive is not removable, then there is nothing you can do to back up the files.
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