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Microsoft Windows 10 (32-bit)

Help! My pc keeps restarting and when It finishes restarting itself the screen will go blue and repeat the same thing. Any help is appreciated !

1 REPLY 1
HP Recommended

Hi
First:- Turn off the computer, press and hold the PWR button for 4 seconds.

Then - Leave only keyboard and mouse connected, disconnect all externally connected
devices such as Docking Station, USB storage devices, displays, and printers.
Unplug the AC adapter from the computer.

Next - Press and Hold the Power button for 15 seconds to Hard Reset.
Rinse and Repeat; Re-Connect the AC adapter.

NOW begin checking/testing/proving the Hardware is fit for purpose.
Power on your PC, press ESC (repeatedly), then F2 at the prompt.
Choose System Tests (Fast Test does a 4 minute hardware check).

https://www.microsoft.com/en-us/software-download/windows10


Make, Model and OS please.
SKU: if possible 
System SKU: N6K07EA#ABU

Please do not post Serial Numbers.

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