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‎11-20-2024 02:13 PM - last edited on ‎11-20-2024 04:32 PM by Retired

HP Recommended

Product Description: HP ZBook Firefly 14 inch G8 Mobile Workstation PC
Product: 513R1PA
Serial Number: [Personal Information Removed]
Steps taken to test battery, power supply and non booting issues are below.

To perform a power drain, please follow these steps:
I. Disconnect all external devices and cables from the unit.
II. Power off the unit.
III. Press and hold the power button for 10-15 seconds.
IV. Power the unit back on.

BIOS/CMOS Recovery:
Please turn off the computer, ensuring the AC adapter is connected to power.
I. Press and hold the Windows + B keys, then simultaneously press the power button.
II. After 2-3 seconds, continue holding the Windows + B keys while releasing the power button. You may hear a series of beeps.
III. If the BIOS Update screen doesn’t appear, try the same steps using the Windows + V keys. If it still doesn’t display, your computer might not support this feature, or there may be a hard drive issue.
IV. If the power light turns off, the power button may have been held too long. Please repeat the steps, ensuring you only hold the power button for 2-3 seconds.

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