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Honor Student
Posts: 3
Member Since: ‎06-02-2015
Message 1 of 5 (101 Views)

about reinstallin os

Product Name: pavilion g6
Operating System: Microsoft Windows 7 (64-bit)
I had purchased hp pavilion g6 in 2013,in 2013 I had booted the recovery cd,how to reinstall Windows 7 home basic recover cd in my machine
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Provost
Posts: 10,287
Member Since: ‎08-09-2015
Message 2 of 5 (79 Views)

Re: about reinstallin os

@sagartam

 

Hello;

Allow me to welcome you to the HP forums!

 

Sorry, but I don't understand your question.

 

This recover disk, did it come from HP?  Did you create it yourself using the HP Recovery Manager?

 

IF so, the way to restore Win7 is to boot the PC using this recovery disk, pressing F11 while booting, and selecting the option to do a full factory reset.

 

Please provide more details if this is not what you want to do.


We can proceed when you provide the information.

Thanks

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Honor Student
Posts: 3
Member Since: ‎06-02-2015
Message 3 of 5 (67 Views)

Re: about reinstallin os

when I purchased laptop then I got recovery drive of Windows 7home basic ,I had generated 5 CD from it, after that I installed Windows ultimate,but now I want to install again my original OS which is booted in 5 CD disc,now I forget the step of installation, so help me to install it stepwise,
but I required all data as it is only change the OS without formating of data
thank you
Provost
Posts: 10,287
Member Since: ‎08-09-2015
Message 4 of 5 (60 Views)

Re: about reinstallin os

@sagartam

 

Sorry but we here would have no idea of the order of the disks.  

 

You should have numbered them when you created them.

 

The HP Recovery Media that you purchase has their disks numbered with labels.

***If my post helped, click the White thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
Honor Student
Posts: 3
Member Since: ‎06-02-2015
Message 5 of 5 (44 Views)

Re: about reinstallin os

Sir in my laptop there are showing empty CD in drive will you send the me link of cd driver
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