• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
hp 15 cb092tx
Microsoft Windows 10 (64-bit)

Help me please to find bios for my system the bios file which  is on the support part of the Hp website  is for updating

I need a bin file to program my flash by repairman

My system model is hp 15-cb092tx

Thanking you 

6 REPLIES 6
HP Recommended

Hi@alireza-gol, Welcome to the HP Support Community!

 

Request you to follow the below troubleshooting steps from the document:-

 

I understand that you're unable to update the BIOS HP Notebook 15 cb092txand it needs to download one by one and needs to restart the computer to make sure the Adapter or Charger needs to be connected,

 

Please click on the hyperlink below to install 

 

 

HP Consumer Notebook PCs - Updating the BIOS

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

HP Recommended

Thanks for replying but that does not work for my case.

 

I want the bin file to give to the repairman to flash my bios by programmer he has in his office

He said since while you were flashing your bios is damaged then you need 

your bin file of your model there is some on hp website but none of them

work for my laptop there are 3 kinds we don't know which one is

for my computer

Could you please let me which is for my laptop or send me the correct version?

The following model

HP Notebook 15 cb092tx

HP Recommended

@alireza-gol,

 

  1. Turn on the original computer with the issue, and then immediately press the Esc key repeatedly until the Startup Menu opens.

    Startup menu

  2. Press the F10 key to open BIOS Setup. The Main tab displays system information.

  3. Write down the Product Name and Number, System Board ID, Processor Type, and BIOS Version number.

    BIOS Setup Main tab displays system information.

  4. Press the F10 key to exit BIOS, and then turn off the computer.

Step 2: Set up the BIOS update on a USB flash drive

Use a second computer with Internet access to create a BIOS recovery USB flash drive.

  1. Insert a blank USB flash drive into an available port on the second computer.

  2. Go to the HP Customer Support - Software and Driver Downloads page.

  3. Navigate to the product page for your original computer.

  4. Select BIOS from the list that displays, and then review any available BIOS updates.

       CAUTION: 

    Read the Details section to confirm that the BIOS update is more recent then the one installed and that it applies to the original computer. Installing the wrong BIOS could cause your computer to stop working.

    • If you do not see a BIOS update listed for your computer, no update is currently available.

    • If there are multiple BIOS updates available, identify the motherboard installed on your computer using the information you wrote down from the System Information utility in the previous step.

    • If you find a BIOS update, click Download. If HP Download and Install Assistant displays, select Download only, and then click Next. Click Save to save the BIOS update file on your computer.

  5. Click Yes on the User Account Control screen.

    Clicking Yes to allow the update to install

  6. On the InstallShield Wizard window, click Next.

    Clicking Next in the InstallShield Wizard

  7. Select I accept the terms in the license agreement, and then click Next.

    Agreeing to End User License Agreement

  8. In the HP BIOS Update and Recovery window, click Next.

    NOTE: 

    Windows that display during the update process might vary depending on your computer.

    Clicking Next in HP BIOS Update and Recovery

  9. Select Create Recovery USB flash drive, and then click Next.

    Create Recovery USB flash drive in HP System BIOS Update Utility

  10. Select your USB flash drive, and then click Next.

    Selecting the USB flash drive

  11. Wait while the BIOS files copy to the USB flash drive.

    Copying BIOS files to the USB flash drive

  12. When The recovery flash drive was created successfully displays, click Finish.

    Clicking Finish

  13. If necessary, click Cancel to close the update utility.

    Clicking Cancel to close the update utility

  14. Remove the flash drive from the computer.

Step 3: Update the BIOS

Use the Hardware Diagnostics UEFI on the original computer to update the BIOS.

  1. Turn on the original computer, and then immediately press the Esc key repeatedly, about once every second, until the Startup Menu opens.

    Startup menu

  2. Press the F2 key to open the Hardware Diagnostics UEFI menu.

  3. Make sure the power cord is connected to the notebook. Keep it connected during the BIOS update process.

  4. Insert the USB flash drive that contains the BIOS update into an available USB port on the notebook.

  5. Click Firmware Management or BIOS Management.

    Clicking Firmware Management

  6. Click BIOS Update.

    Clicking BIOS Update in the BIOS Management window

  7. Click Select BIOS Image to Apply.

     Select the BIOS Image to apply

  8. Click HP_TOOLS-USB Drive.

    Clicking HP_TOOLS - USB Drive

  9. Click HEWLETT_PACKARD.

    Standard example of the File Navigator screen

    Clicking Hewlett-Packard

  10. Click BIOS.

    Clicking BIOS

  11. Click Current.

    Clicking Current

  12. Select the BIOS update file that matches the System Board or Motherboard ID. The ID has a "0" before the board ID (Example: 02291.bin).

    BIOS update file selection

  13. Click Apply Update Now. Type the administrator password if prompted.

    Clicking Apply Update Now

  14. Wait while the BIOS update installs.

       CAUTION: 

    Do not turn off or restart the computer until the update process completes.

    Screen displaying progress of the BIOS update installation

  15. When prompted, click Restart System, or wait for the computer to restart automatically. It might take a few minutes for the computer to restart.

    NOTE: 

    If the update fails, a failure screen displays with additional information. The system might run an automatic BIOS recovery after restarting. Do not attempt to turn off the computer if this happens.

    Clicking Restart System

  16. When the lock screen displays, sign in to your computer.

    The lock screen displays after a successful BIOS update.

HP Recommended

it is a black screen with no action for esc

while updating the flash I tough it freezes I remove the battery 

when I turn it on the black screen comes

the repairman saying we need flash bios but we can not find it now

HP Recommended

@alireza-gol,

 

we have done the basic troubleshooting as per the document and the notebook needs to check to get to know its hardware is faulty, not a software issue.

 

I'd suggest you contact HP in your region regarding the service options for your computer or HP Chat Support Team.

 

 

PHONE SUPPORT https://www8.hp.com/us/en/contact-hp/ww-contact-us.html

Please reach out to the HP Technical Support  https://www8.hp.com/us/en/contact-hp/ww-contact-us.html team in your region regarding the service options for your notebook. 

You may create a case on the website to obtain a case number if required. Kindly watch this video for know-how  https://www.youtube.com/watch?v=UM50c64cnyQ.

 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

 

HP Recommended

thanks for your information but in our Country, there is no Hp branch  (Iran)

Do you mean if we flash bios for my model which is on Hp website that is OK

I bought my Laptop in 2018. May I flash it with the bin file on the website?

 

Thanking you

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.