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HP Recommended
HP Pavilion Gaming Laptop - 17-cd1004nq
Microsoft Windows 10 (64-bit)

Hello.after i update this bios the screen colour is not the same quality .i want to rollback the driver but i dont know the last version .i already try to reset whith the windows taste end b .end power . is reseting but the same version .BIOS Version: Insyde F.31, 9/3/2021.this come with windows update .

i want to know the last version was from factory .she was very good quality image end video .now is por quality like a old computer ,

 

 

OS Name: Microsoft Windows 10 Pro
OS Version: 10.0.19043 N/A Build 19043
OS Manufacturer: Microsoft Corporation
OS Configuration: Standalone Workstation
OS Build Type: Multiprocessor Free
Registered Owner: N/A
Registered Organization: N/A
Product ID: 00331-10000-00001-AA466
Original Install Date: 10/4/2021, 1:37:32
System Boot Time: 11/27/2021, 21:31:26
System Manufacturer: HP
System Model: HP Pavilion Gaming Laptop 17-cd1xxx
System Type: x64-based PC
Processor(s): 1 Processor(s) Installed.
[01]: Intel64 Family 6 Model 165 Stepping 2 GenuineIntel ~2496 Mhz
BIOS Version: Insyde F.31, 9/3/2021
Windows Directory: C:\WINDOWS
System Directory: C:\WINDOWS\system32
Boot Device: \Device\HarddiskVolume2
System Locale: en-us;English (United States)
Input Locale: en-us;English (United States)
Time Zone: (UTC+02:00) Athens, Bucharest
Total Physical Memory: 7,993 MB
Available Physical Memory: 2,996 MB
Virtual Memory: Max Size: 16,697 MB
Virtual Memory: Available: 9,403 MB
Virtual Memory: In Use: 7,294 MB
Page File Location(s): C:\pagefile.sys
Domain: WORKGROUP
Logon Server: \\CEZAR
Hotfix(s): 5 Hotfix(s) Installed.
[01]: KB5006365
[02]: KB5000736
[03]: KB5006670
[04]: KB5006753
[05]: KB5005699
Network Card(s): 2 NIC(s) Installed.
[01]: Intel(R) Wi-Fi 6 AX201 160MHz
Connection Name: Wi-Fi
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
IP address(es)
[01]: 192.168.1.101
[02]: fe80::1916:108e:1c8e:f23a
[02]: Realtek Gaming GbE Family Controller
Connection Name: Ethernet
Status: Media disconnected
Hyper-V Requirements: VM Monitor Mode Extensions: Yes
Virtualization Enabled In Firmware: Yes
Second Level Address Translation: Yes
Data Execution Prevention Available: Yes

1 REPLY 1
HP Recommended

HI@cezarrrrrr, Welcome to the HP Support Community!

 

Request you to follow the below troubleshooting steps from the document:-

 

I understand that you're unable to update the BIOS HP Pavilion Gaming Laptop 17-cd1xxx and it needs to download one by one and needs to restart the computer to make sure the Adapter or Charger needs to be connected,

 

Please click on the hyperlink below to install 

 

HP Consumer Notebook PCs - Updating the BIOS

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.